Google’s “Hold for Me” feature now powered by Gemini (v193)

AI 要約

Key Points of This Article

• The “Hold for Me” feature, exclusive to Google Pixel devices and powered by the “Google Phone app,” is preparing to transition from “Google Assistant” to Google’s AI, “Gemini.”
• Our independent investigation confirmed that in the app code of “Google Phone app” version v193.0.809761572-publicbeta-pixel2025, distributed around Wednesday, September 24, 2025, “Gemini” has been added to descriptions related to “Hold for Me.”
• Currently, “Hold for Me” is still based on “Google Assistant.”

Initially launched in Japan in October 2021 as “Hold for Me” and relaunched with a name change around October 2022, the “Hold for Me” feature within the “Google Phone app” is exclusive to Google Pixel devices.

“Hold for Me” is a convenient feature that allows “Google Assistant” to wait on your behalf when you’re on hold with customer support or other services. The automated prompts and customer service audio are transcribed into text and displayed on your screen.

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It appears that the assistant model for “Hold for Me” is finally preparing to switch from “Google Assistant” to Google’s AI, “Gemini.” Our independent investigation confirmed that in the app code of the “Google Phone app” version v193.0.809761572-publicbeta-pixel2025, distributed around Wednesday, September 24, 2025, “Gemini” has been added to descriptions related to “Hold for Me.”

[New] "Google Phone app" version v193.0.809761572-publicbeta-pixel2025

<string name="atlas_how_it_works_gemini_text">Hold for Me is a Call Assist feature that uses on-device technology to listen to the business and recognize when a customer service agent is ready. It doesn't listen to your microphone. Listening stops when you tap "Return to call". The audio from the business is temporarily recorded and saved to your device. ^1 </string>

<string name="atlas_how_it_works_gemini_text">Hold for Me is a Call Assist feature that uses on-device technology to listen to the business and recognize when a customer service agent is ready. It doesn't listen to your microphone. Listening stops when you tap "Return to call". The audio from the business is temporarily recorded and saved to your device. ^1</string>

[Old] "Google Phone app" version v192.0.806919635-publicbeta-pixel2025

<string name="atlas_how_it_works_text">Your Assistant uses on-device technology to recognize when someone's ready to talk to you. The audio from the other end is temporarily recorded and saved to your device. Hold for Me might not work with all languages in your area. ^1 </string>

<string name="atlas_how_it_works_text">Assistant uses on-device technology to recognize when your caller is ready to talk to you. The audio from the other end is temporarily recorded and saved to your device. Hold for Me may have limited language support in your area. ^1</string>

Although “Hold for Me” is currently still based on “Google Assistant,” it is finally transitioning to “Gemini.” The specific timing remains unknown.

It is also likely that the assistant model for “Call Screening” will switch to “Gemini,” but this has not yet been confirmed.

“Google Phone app” App Link